Privacy Policy

Downpaymentassistance.com respects your privacy and is providing this privacy policy to give you a better understanding of how we use and protect your information.

A reference to “downpaymentassistance.com,” “we,” or “us” refers to:

• Downpaymentassistance.com

In order to provide you with the right product, accurate rate quotes or to communicate with you, we collect and use ‘Personally Identifiable Information’ (PII). PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Information we may collect:

• Name
• Address
• Email addresses
• Social Security Numbers
• Phone Numbers
• Date of Birth
• Mortgage Information
• Credit Score
• Income
• Demographic information such as race, ethnicity and gender as required by federal regulation.

How we collect your Information:

Much of your personal information is collected directly from you when you:

• Create and account;
• Request a rate quote;
• Complete a form online;
• Complete an application.

Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

They are used to help us understand your preferences based on previous or current browsing activity, which enables us to provide you with improved services. It may include third-party features, such as social media plugins, contained within the Services; Internet Protocol (IP) address (for example, to determine your language preference; browser type and settings; the date and time the Services were used; device type and settings; operating system used; application IDs, unique device identifiers; and error data).

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Sharing with trusted third parties:

We may share your personal information with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third-party service providers as necessary for them to perform services on our behalf such as:

• Communicating with you by way of email;
• Customer relationship management;
• Security, risk management and compliance;
• Related and/or affiliate services.

We will also disclose your information to third parties:

• in the event that we sell or buy any business or assets (whether a result of liquidation, bankruptcy or otherwise), in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
• if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your information may be among the transferred assets.

How do we use your information?

• To respond to requests for information about our products;
• To help improve your customer service experience;
• To send users information about topics we think will be of interest to them;
• We may share this information with affiliates for their advertising purposes.

We may contact you with offers for our products and services and affiliate products or services we think you’ll find valuable based on legitimate interests.

We may contact you by:

• Email
• Text (SMS) messages
• Telephone calls
• Mail

How do we protect your information?

We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

Our website is scanned on a regular basis for security and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is retained in secured networks and is only accessible by a limited number of persons who have reason to access such information or systems. Our employees are required to keep the information confidential and go through annual security training. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Third -party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information accept where necessary to complete your requested transaction.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do Not Sell/Do Not Share and How to Opt-Out of receiving information!

As stated above, downpaymentassistance.com does not sell information and only shares information where necessary to complete your request.

However, you may direct opt-out requests and questions about the security or retention of your persona information in any of the following ways:

By Email:

You can send your request to info@downpaymentassistance.com.

By Mail:

Down Payment Financing
6211 Greenleigh Ave. Middle River, MD 21220

By Phone: 1-800-576-776

Changes to this policy.

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If we make material changes to this Privacy Policy, we will notify you here and on our home page, at least thirty (30) days prior to the implementation of the changes.